LEGAL REFERENCE

Hamara Privacy Policy Aapke Liye

pak tv par aapka personal information aur account details poori suraksha ke saath rakhte hain. Hum samajhte hain ke aapka trust hamara sabse bada asset hai. Yeh page...

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Hamara Privacy Ka Approach

Jab aap pak tv par account banate ho, ham aapka naam, email, phone number aur JazzCash, Easypaisa, SadaPay ya Raast ke payment details le sakte hain. Yeh information sirf aapke account verify karne, withdrawals process karne aur fraud se bachaane ke liye use hoti hai. Hamara server encryption use karta hai taake aapka data intercept na ho sake. Jahan Pakistan ke local

qanoon ijazat dete hain, ham wahan operations chalate hain aur unhi rules ko follow karte hain. Aapka data kisi third party ko beche nahi jaate hain jab tak law nahi kehta.

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

HUME POOCHO

Privacy ke Sawaalat ke Liye Contact Karo

Team online

Email Support

Aapka privacy se related koi bhi sawal ho to [email protected] par email karo. Ham 24 ghante mein jawab dete hain aur aapke data access ya deletion ke requests ko process karte hain.

In-Account Messages

Apne account mein ja kar hamse direct message bhejo. Privacy settings check karne ya data report mangne ke liye ye fastest tareeka hai aur instant notification milta hai.

Live Chat

Hamari live chat team privacy policy ke baare mein furaty sawaal jawab kar sakti hai. 10 AM se 10 PM PKT tak available hain aur aapka message save rehta hai.

HAMARI COMMITMENT

Trust aur Transparency Hamara Base

Encryption Standard

Hamari servers TLS 1.2+ encryption use karte hain. Jab aap JazzCash ya Easypaisa se paise deposit karte ho, woh encrypted tunnel se jaate hain.

No Data Selling

Hamara revenue ads ya data sale se nahi aata. Aapka information hamara business model nahi hai — sirf aapke account ko secure rakhna aur withdrawal process karna purpose hai.

Annual Audit

Ham har saal apne privacy systems ka internal audit karte hain. Encryption, access logs aur data retention sab check hota hai.

Pakistan Compliance

Jahan Pakistan ke qanoon applicable hain, ham wahan follow karte hain. Aapka data sirf supported regions mein use hota hai.

Account Deletion

Aap kabhi bhi apne account ko permanently delete kara sakte ho. Hum aapka historical data 90 days mein purge kar dete hain jab tak legal hold na ho.

Clear Policy

Yeh policy simple Urdu mein likha hai taake aap samajh saken. Hum vague baatein ya chhupe hue terms nahi rakhte.

Kyun Hum Alag Ho

Local Payment Focus	Hamara entire privacy system JazzCash, Easypaisa, SadaPay aur Raast ke liye optimize hai — na ke international cards.
Urdu Transparency	Policy English nahi, Urdu mein likha hai. Aap samajhte ho ke aapka data kaise handle hota hai bina translator ke.
No Marketing Spam	Ham aapka phone number ya email third-party marketers ko nahi dete. Notification sirf aapke account se related hain.
Quick Deletion	Account delete karne ke 90 days mein data purge hota hai. Kahin aur isse zyada der nahi lagta.
Live Access Reports	Aap support se poocho aur ham aapko batayenge ke aapka data kis jagah use hua aur kisnay access kiya.
Withdrawal Security	Raast, SadaPay ya Easypaisa se withdrawal karte waqt, hamara system recipient verify karta hai fraud se bachaane ke liye.
No Cookies Tracking	Hamara site basic cookies use karta hai session ke liye, tracking pixels nahi. Aapka behavior profile nahi banti.

Hamara Data Security Kaise Kaam Karta Hai

Secure Login

Aapka password hash hota hai, store nahi. Jab aap login karte ho, hamara server hash compare karta hai — original password hamara paas kabhi nahi hota.

Payment Data Isolation

JazzCash, Easypaisa, SadaPay aur Raast ke details alag secure server mein hote hain. Agar hamara main system compromise ho, payment info safe rehta hai.

Session Timeout

Agar aap 30 minutes se kuch nahi karte, account automatic logout ho jaata hai. Public wifi par extra safe rehta hai.

Two-Factor Option

Aap optional 2FA enable kar sakte ho — SMS code ya authenticator app. Withdrawals ke waqt extra verification chalti hai.

Withdrawal Verification

Jab aap Raast ya Easypaisa se withdrawal karte ho, hamara system recipient bank account verify karta hai. Phishing se bachaata hai.

Access Logs

Har login, withdrawal aur setting change ka record hota hai. Aap apne account ke activity history kabhi bhi dekh sakte ho.

Privacy ke Bare Mein Poocha Jaane Wale Sawal

Bilkul nahi. Aapka phone number sirf verification aur withdrawal security ke liye use hota hai. Hum kisi third-party marketer ko nahi dete aur na hi ads company ko share karte hain.

Furaty hamse contact karo. Agar unauthorized withdrawal hua ho to ham investigation karengy aur fund return karne mein madad karengy. Aapke JazzCash ya Easypaisa account se khud authorization nahi hona chahiye.

Account delete karne ke baad, historical transaction data 90 days mein permanent delete ho jaata hai. Legal ya compliance reason se zyada der rakh sakte hain, aur hum aapko batayenge.

Nahi, ham Pakistan-based platform hain aur local qanoon follow karte hain jahan applicable hai. Agar aap Pakistan ke bahar ho to supported regions mein access rehta hai — jahan government ijazat deta hai.

Hum IP address log karte hain fraud detection aur account security ke liye. Isse hum multiple logins detect kar sakte hain aur agar unauthorized access ho to alert kar sakte hain. Marketing ke liye use nahi.

Nahi. Ham sirf deposit aur withdrawal ka verification dekh sakte hain. Aapka pura banking history Easypaisa ya Raast ke paas rehta hai. Iska encryption hamara paas store nahi hota.

Hamara site technical cookies use karta hai — session ke liye, CSRF protection ke liye. Analytics tracking nahi. Aapka behavior profile nahi banta aur ads ko target nahi karte.